Privacy Policy

AestheticsPro Privacy Policy

Last Updated: 12-Sep-23

At AestheticsPro and our affiliates ("INETPortals"), we respect your privacy and are committed to maintaining your trust.
This Privacy Policy describes our practices in connection with information that we collect through:

• Online business management software ("Software Service")
• Social media pages
• HTML-formatted email messages that we send to you that link to this Privacy Policy
• Other AestheticsPro products and services offered through any other venues, websites and mobile applications that direct you to this Privacy Policy

Collectively the "AestheticsPro Services"

When you access or use the AestheticsPro Services, you agree to the terms and conditions of this Privacy Policy.

1. Defined Terms.

"End User" means any individual who interacts with the AestheticsPro Services, including users of our mobile applications such as the AestheticsPro App, and individuals who book appointments, purchase services, and otherwise interact with our Subscribers through the AestheticsPro Services.
"Other Information" is any information that does not reveal your specific identity or does not directly relate to an individual, such as AestheticsPro App usage data.

"Personal Information" is information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.
"Subscriber" is any business or entity that subscribes to (or otherwise accesses or uses) our Software Service.

Sometimes, we use the term "information" in this Privacy Policy, which may refer to either Personal Information or Other Information.

2. Categories of Personal Information.

Personal Information we collect or obtain includes:

• Contact details (e.g., name, address, email, telephone number, which may include third party emergency contact information),
• Personal details (e.g., date of birth, education, nationality),
• Financial and transaction data (e.g., purchase history, account information, shipping and billing information, etc.),
• Other AestheticsPro Services related data (e.g., customer requests, statistics, etc.), and
• Location data with your permission (e.g., geolocation data sent via a mobile device).

3. How We Collect Information.

• Through the AestheticsPro Services
We collect information about you whenever you use the AestheticsPro Services, for example:
• If you are a customer of a Subscriber or simply an AestheticsPro App user, when you create an account on the AestheticsPro App, we may ask for Personal Information such as your name, email and postal address, social media account ID, and Other Information you may provide with your account.
• If you are a Subscriber, when you sign up for our Software Service, we ask for your company name, address, phone number, email, credit card information, tax identification number, and other information about your business, as well as names and email addresses of authorized individuals on your account. We also collect Personal Information about your customers that they provide to the AestheticsPro Services when they initiate a transaction or otherwise interact with you, such as to book an appointment or make a purchase. If you attend one of our events (e.g., a tradeshow, webinar, or training), we may ask for your feedback, contact details or other information to follow-up with you, such as send you marketing communications consistent with your choices.
• We collect information about you when you interact with the AestheticsPro Services. For example, if you initiate a transaction through the AestheticsPro Services, such as a purchase, we may collect information about you, such as your name, email, phone number, address, credit card information, as well as any other information you provide in order to process the transaction. This information may be shared with third parties for the same purposes. We encrypt credit card numbers using industry standard technology. We may also collect other Personal Information at the request of the Subscriber you are transacting with or through. We may also store information that your computer or mobile device provides to us in connection with your use of the AestheticsPro Services, such as IP address, operating system, device ID, and device type.
• We may collect information about third parties, including your emergency contacts, and only use this information for the reason it was provided.
• We and third-party service providers on our behalf collect information about your location when you use or access AestheticsPro Services. The degree of precision of the location data varies depending on the source of such information. Those sources include:
• Data from your device through settings you activate
• Other location sources:
• IP address
We collect and use this location-related data in order to:
• Provide you with services you have purchased or requested.
• Deliver content that is relevant to you based upon your location.
• Deliver marketing or ad content that is relevant to you based on your location.
• Protect against abuse or misuse of services or of your account.
• Improve our site and services.

You may disable the collection and use of your location data through your browser, operating system, or device-level settings. Consent concerning location data may be withdrawn at any time by changing these settings.

• From other sources
  • In addition to the information we collect from you through AestheticsPro Services, we may receive information about you from other sources, such as public databases, strategic and joint marketing partners, social media pages and platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your AestheticsPro App account, certain information from your social media account may be shared with us, including information that's part of your profile or your friends' profiles. We may also collect other Personal Information through the AestheticsPro Services under the direction of our Subscribers.

We need to collect Personal Information in order to provide the requested AestheticsPro Service to you. If you do not provide or enable us to collect the necessary information, we may not be able to provide the AestheticsPro Service. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the AestheticsPro Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

4. How Personal Information May Be Used.

We may use your Personal Information for legitimate business purposes, including:

• To provide the functionality of AestheticsPro Services and related support.
  • To create and administer accounts, fulfill and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.).
  • To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.

  We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.

• To provide you with marketing and promotional materials and opportunities, and facilitate social sharing.
  • To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications.
  • To share information with other marketers (and their service providers) to permit them to send you marketing communications, consistent with your choices.
  • To allow you to participate in sweepstakes, contests or similar promotions.
  • To facilitate social sharing functionality if you choose to do so.

  We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest.

• For reporting and trending.
  • To better understand you and our other users, so that we can tune and personalize our offering.
  • For trending and statistics, and to improve our products and services.

  We will engage in this activity because we have a legitimate interest.

• To accomplish our business purposes.
  • For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
  • For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
  • For responding to legal duties, such as requests from public and government authorities.
  We will engage in these activities to comply with a legal obligation or because we have a legitimate interest.

To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.

5. How Personal Information May Be Disclosed.

We may disclose your Personal Information:

• To our affiliates for the purposes described in this Privacy Policy. AestheticsPro, Inc. is the party responsible for the management of the jointly used Personal Information.
• To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing, and other similar services.
• To our Subscribers if you are an End User and are using our AestheticsPro Services to interact with that Subscriber. Please contact the Subscriber you interact with directly for more information on that Subscriber's privacy practices.
• To third parties to permit them (or their own customers) to send you marketing communications, consistent with your choices.
• To third party sponsors of sweepstakes, contests and similar promotions, consistent with your choices.
• To you, through message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled "Testimonials, Ratings and Reviews" and "Public Forum."
• To your friends associated with your social media account, to other website users and as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your Facebook account to your AestheticsPro App account or our social media pages.
• To business partners in the context of a corporate transaction. If AestheticsPro is involved in a sale or business transaction (e.g., merger or acquisition), AestheticsPro will retain a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third parties may include, for example, an acquiring or target entity and its advisors.

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.

6. Your California Privacy Rights: Notice to California Customers and Opt-Out Information.

California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. If you wish to opt-out of our sharing of your information with third parties for the third parties' direct marketing purposes offline, please follow the instructions in Section 8 below.

7. How to access, correct, delete or exercise other rights regarding your Personal Information.

Where applicable law allows for such a request, if you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact AestheticsPro at support@aestheticspro.com with the subject line "Data Subject Request." We will respond to your request consistent with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Moreover, where you are an End User, AestheticsPro may need to forward your request and refer you to your Subscriber who may be better placed to address your request.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). We may retain residual information, such as records to document that your request has been fulfilled.

If you are under 18 years of age and a user of the AestheticsPro Services, you may also be entitled to ask us to remove content or information that you have posted to the AestheticsPro Service by submitting a request to support@aestheticspro.com Please note that your request does not ensure complete or comprehensive removal of the content or information if doing so infringes on the rights of another user.
If you are a customer of one of our Subscribers and would no longer like to be contacted by one of our Subscribers, or would like to request the exercise of a right as set out above in relation to Personal Information held by a Subscriber, please contact the Subscriber directly.

8. Your choices regarding our use and disclosure of information.

Information you provide may be used by AestheticsPro for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

• Receiving electronic communications from us: If you are a user of the AestheticsPro App and no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis, you may opt-out of receiving these marketing-related emails or mobile text messages by sending a request for list removal to support@aestheticspro.com or changing your preferences in the AestheticsPro App. If you have provided your information to AestheticsPro, and opt-out, AestheticsPro will put in place processes to honor your request. This may entail keeping some information for the purpose of remembering that you have opted out.
• Our sharing of your Personal Information with unaffiliated third parties for their (or their customers') direct marketing purposes: If you would prefer that we do not share your Personal Information on a going-forward basis with unaffiliated third parties for their direct marketing purposes, you may opt-out of this sharing by emailing support@aestheticspro.com from the email that you have signed up or used in receiving the AestheticsPro Services.

We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the AestheticsPro Services, and you cannot opt-out from receiving those messages.

Our mobile applications may also send push notifications to your mobile device. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device's calendar application, storage, Bluetooth, camera, and microphone. If you have previously allowed access to your device's calendar and no longer wish to allow access, you may edit the application settings at the device level.

9. Tracking and Advertising.

We and our third-party service providers may collect Other Information in a variety of ways. We and/or our third-party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on the AestheticsPro Services by informing us what content is effective. For more information on our use of cookies and similar technologies, including instructions on how to opt-out, please contact us at support@aestheticspro.com.

10. Social Media Features and Widgets.

The AestheticsPro Services includes social media features such as the Facebook Like button, and widgets, such as the Share This button or interactive mini programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.

11. Public Forum.

Our websites offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose Personal Information through AestheticsPro public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact us at support@aestheticspro.com. In some cases, we may not be able to remove your Personal Information or some content (if, for example, it is reposted by another user), in which case we will let you know if we are unable to do so and why.

12. Facebook Connect.

You can log in to some of the AestheticsPro Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign-up form. Some services like Facebook Connect give you the option to post information about your activities on our websites to your profile page to share with others within your network. In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.

13. Testimonials, Ratings and Reviews.

If you submit testimonials, ratings or reviews to the AestheticsPro Services, any Personal Information you include may be displayed in the Service. If you want your testimonial removed, please contact us at support@aestheticspro.com.

We also partner with third party service providers to collect and display ratings and review content on our website.

14. Third Party Payment Processor.

We currently use third party payment processors as a Third Party Offering for internet-based payment services. If you wish to make a payment through AestheticsPro Services, your Personal Information may be collected by such processors directly and not by us and will be subject to the third party's privacy policy. See Section 24 for a list of third parties and their applicable privacy policies. We have no control over, and are not responsible for, third parties' collection, use and disclosure of your Personal Information.

15. Links To Other Websites.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our Subscribers and any third party operating any Third Party Offering, site or other products and services used in connection with the AestheticsPro Services. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the AestheticsPro Services, including our social media pages.

16. Data Retention.

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the AestheticsPro Services to you (for example, for as long as you have an account with us or keep using the AestheticsPro Services);
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regards to applicable statutes of limitations, litigation or regulatory investigations).

17. Security of Your Information.

The security of Personal Information is a high priority at AestheticsPro. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us please contact us at support@aestheticspro.com.

18. Use of Service By Minors.

The AestheticsPro Services are not directed or targeted at children under the age of sixteen (16), and we request that they do not provide Personal Information through the AestheticsPro Services.

19. Cross-Border Transfer.

The AestheticsPro Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the AestheticsPro Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or, security authorities in those other countries may be entitled to access your Personal Information.

20. Sensitive Information.

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the AestheticsPro Services or otherwise to us, except where explicitly requested or consented to.

22. Changes to This Privacy Policy.

AestheticsPro may make changes to this Privacy Policy from time to time. Any changes we make will become effective when we post a modified version of the Privacy Policy to https://www.AestheticsPro.com/privacy-policy/. If we make any material changes to the Privacy Policy, we may also notify you by posting notice on our websites or within the applicable AestheticsPro Services, or by sending you an email. If you continue using the AestheticsPro Services after any notice of any such changes, it means you have accepted them. If you do not agree to any changes, you must stop using the AestheticsPro Services, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of The Privacy Policy. The "Last Updated" legend at the top of the Privacy Policy indicates when it was last updated.

23. Contact Us.

If you have any questions regarding this Privacy Policy you can contact us via email at support@aestheticspro.com or via postal mail at:
ATTN: AestheticsPro Legal - Privacy Policy Issues
AestheticsPro, Inc.
1420 Marvin Rd NE Ste. C PMB 238
Lacey, WA 98516-3878

For the EEA, you may also:

• Contact our Data Protection Officer responsible for your country or region, if applicable at support@aestheticspro.com

24. Third Party Sub-Processors.

The following is a list of current third-party vendors that may either directly or indirectly collect information from you in their capacity as a Sub-Processor. Please review the relevant privacy policies (links current as of the date of publication of this Privacy Policy) for further information on how each third party handles your Personal Information:

AestheticsPro's statement on cookies

This Cookie Statement is effective as of December 2019.

This Statement applies to websites and mobile-enabled web (collectively "online services") owned and operated by Aestheticspro. By continuing to use our online services, you agree to the use of our cookies. We use cookies, web beacons, pixels, and other tracking technologies to deliver, monitor, and improve our websites, mobile-enabled web, and display content. This Statement describes the information we collect through cookies and other tracking technologies. Approved third parties may also place cookies on your web or mobile browser when you use our online services. You may find additional information regarding our use of your Personal Information in our Notice of Privacy Practice.

What Are Cookies?

• A cookie is a small piece of computer code sent by a website and stored on your computer's hard disk. A pixel tag (also known as a tracking pixel, web beacon, or clear GIF) is an embedded image on a website that may register a user's website activity. A Flash Cookie (also known as a Local Shared Object) is a data file stored on your computer by the websites that you visit ( Click Here for more details). Flash Cookies provide similar functionality as Cookies, but are based on different technology, provide richer data collection, and are persistent; they do not go away when you exit your browser and generally cannot be deleted through your browser option tools.
• Our online services use two types of cookies: session cookies and persistent cookies. Session cookies only exist while your browser is open. We use session cookies for website functionality, such as managing user chat. Persistent cookies are not removed when you exit your web browser. We use persistent cookies to enable an easier log-in process and help you navigate our website more efficiently. We also use persistent cookies to show you the items you have previously browsed.

How & Why We Use Cookies

• We use cookies to improve our services and provide you with the best possible experience. We may use cookies in order to identify you; provide relevant, interest-based advertising; remember your preferences; secure your access; know when content has been shown to you; provide aggregated auditing, research, and reporting for advertisers; understand and improve our online services; and detect and defend against fraud and other risks. When we send you an email, we may use cookies to understand if you have accessed the information provided in the email. We may combine information collected through the cookies with your Personal Information in order to provide you a personalized experience including advertising about services you may find of interest. The information we collect from cookies also may allow us to identify you across devices, such as smartphones, tablets, computers, or related browsers.
• We may allow certain approved third parties to place their cookies on our websites or within our advertisements. Your web browser may request advertisements directly from third-party advertising network servers that do not have a business relationship with us. These advertisements may place cookies that can view, edit, or set third-party cookies, just as if you had requested a web page from the third-party site. We are not responsible for the practices, including the use of cookies employed by third-party websites, mobile-enabled web or online services linked to or from AestheticsPro, or for the content contained therein.
• Third-party websites, mobile-enabled web, and online services accessible on the Internet are outside the control or limits of this Cookie Policy.

How To Manage Your Cookie Preferences

To optimize your online experience, we use different types of cookies. We categorize these cookies into the following types:

• Marketing cookies
• Operational cookies
• Essential cookies
• Third-party cookies

Managing cookie preferences differs from browser to browser so please refer to your browser for further information. If you would like to disable cookies and web beacons, please use the help function in your web browser to restrict cookies from our website(s).

Website Optimization Services

• If you would like to opt-out of Google Analytics on a per-browser basis, please Click Here to download the Google Analytics opt-out browser add-on. For more information on Google Analytics, Click Here.
• Interest-Based Adverting: If you would like to opt out of interest-based advertising, please Click Here. Please note that you will be opted out of all interest-based advertising from all business members of the Network Advertising Initiative for that specific browser on that specific device. If you opt out, you may continue to see or receive online advertising from AestheticsPro; however, these ads may not be as relevant to you.

Note: To opt out of interest-based advertising in mobile applications, you can turn off mobile device ad tracking or reset the advertising identifier in your device settings.

Social Network & New Tech Advertising

You can manage your preferences for many of these advertising programs through the links provided below:

• Facebook
• Google
• Twitter

We will store your cookie preferences until you clear your browsing cache. You can change your preferences at any time. Remember that disabling some types of cookies may impact your experience on our website and other online services that we are offering.